iMonitor EAM Support

Trial user and registered user:

If you have problems with our iMonitor EAM, you can contact us to help you via Remote Desktop Tool, no extra fees, whether you are a registered user or a trial user.

Free & safe Third-party Remote Desktop Tool

Please download the Zero-Config Remote Desktop Software 'Ammyy Admin' and tell us your ID and arrange a time with our support team, then our support team will connect to your computer and help you to check your issues about our IMonitor EAM. Free download link: http://www.ammyy.com/

Preparations:

1. Install 'Ammyy Admin' on your server computer(the computer you want to install EAM server program).

2. Prepare a client computer(a computer you want to monitor, EAM agent program will be installed on the computer.).

3. Make sure you can connect to the client computer from your server computer via Windows Remote Desktop(This will help us to complete the work in a fastest time).