iMonitor EAM Sales FAQ

The license size is based on the number of computers you are going to monitor, i.e. the number of computers where you install Agent in your organization. You will not be able to monitor more computers than the license size you purchase. For example if you want to monitor 25 computers, you need to purchase the '25 computers license', and if you want to monitor 28 computers, you need to purchase a 'base 25 computers license' and 3 'extra licenses'.

Before purchasing our product, please do take a FREE TRIAL to make sure if it works for you.

Sorry,but currently we only provide our software via internet download, if you buy our software from our resellers, you can ask CD-Rom package from them.

Yes,of course.As a registered user you get high priority product life time free technical support via email. Please feel free to contact us with any questions regarding our products.

If you want to become our reseller, the process is very simple, before your clients purchase, please firstly send us your client information such as company name, email address, website, telephone number and contact person name, etc, and after your clients place orders, we can check the information with what you have provided, if matched, we will pay back you the money (30% of the order). As to additional benefits for our resellers, depending on your sales results, if you can sell our products more each month, we will have a contract with you and give you more reseller discounts, that means more selling, and more money you will get. Please send your company details like company name, address, telephone, contact person and website, to me, before we have contract with you!Please READ CAREFULLY THIS, WE WILL NOT REFUND OUR PRODUCTS WHICH CUSTOMERS BOUGHT FROM RESELLERS, IF YOU HAVE ANY REFUND ISSUE, PLEASE CONTACT YOUR RESELLERS!

You can buy our software via wire transfer, Please see the instructions below,1. Click the purchase link on our website2. In the popup web page, please change the option ‘ Method of payment ‘ into ‘ Wire Transfer ‘ at the bottom of the page.

We recommend Credit Card because it is easy and fast. Not much delay of receiving your payment, and we will process your order. Besides, you can also pay via Wire Transfer if Credit Card is not available for you. Please click here to see the payment tutorials.

Yes, you can do like this, although this will be very troublesome for you. If your company's budget is enough, we suggest you to buy the licenses for all computers which you want to monitor.

After you pay you will instantly receive your registration code and full version download link. The delivery is performed via email.

There is only one flat fee, which means you pay once and own the license for the product forever. 

We work on improving our software constantly. Product updates and fixes are available quite often. Registered users get all version upgrades for free during 1 year since purchase, and 50% discounts of the original price after 1 year free ungrades. We will email you upgrade information as soon as next version is released.

If you can't buy our software online, PLEASE CONTACT US IMMIDIATELY VIA EMAIL (SUPPORT@IMONITORSOFT.COM). We will provide you alternative purchase links or methods at once.

Since our EAM software is designed for business company, currently we don’t sell single license and min number of license can be bought is 3 licenses.